Refund & guarantee policy

Effective 2026-10-16 · TalentVector, LLC

This policy is part of our terms of service. The same text is shown at checkout.

Future Path Kit (Do It Yourself)

The kit comes with two guarantees, one after the other.

When you buy, Stage 1 is released right away: the Parent Playbook, the Assessment Guide, the results workbook and the worked example.
You can ask for a full refund for any reason within 7 days of purchase, as long as the rest of the kit has not been unlocked.

The rest of the kit (including the prompt system) unlocks when you submit your assessment results, or automatically on day 8.
From then on, if you complete the program within 90 days of purchase and are not satisfied, we will refund the full price.
“Complete” means all of the following, using the materials the kit already produces:
1. All four assessments taken, with results entered in the workbook
2. A Working Profile generated, with your student’s “sounds like me / not me” reactions recorded
3. A path report generated
4. A parent–student discussion held, with notes captured
5. At least one experiment run, with a completed scorecard
6. A decision memo or 90-day plan written
Request the refund within 30 days after the 90-day completion deadline. Send the completed workbook, and a short answer to one question: “What didn’t work for you?”

If you decide not to continue after the kickoff session, we refund the full price.
After that, the do-the-work guarantee above applies, with completion confirmed by your advisor.

Signature is paid in milestones. You can stop after any phase and owe nothing for phases not started.
If an introduction or experience we promised for a paid phase isn’t delivered, we refund that part of the payment.
Completed phases are not refundable.

Email TODO(support email) or call 616-232-6959. Refunds go back to the original payment method, normally within 10 business days of approval.